IT Support for Healthcare

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At Pure Logic we understand that healthcare businesses have different IT requirements than other businesses. Our IT Support Services for Healthcare is specifically tailored to getting the most out of your IT investment and helps to run your medical practice efficiently.

Whether you are using MedTech32, MedTech Evolution, MyPractice, Indici or Profile – we’ve got you covered. At Pure Logic, our staff are certified to support all Patient Management Systems for medical practices in Auckland.

Such a highly sensitive, personal industry needs specialist help in order to deliver the best care possible. It’s an industry we are intimate with, with a history of providing timely training and assistance to New Zealand’s medical community.

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Do any of these problems sound familiar?

  • MedTech32 appears to be running slow.
  • Unable to print from MedTech32 or printers missing.
  • MedTech32 keeps crashing for no apparent reason.
  • You believe you are paying too much for IT support.
  • Your current support company is slow to respond.
  • You don’t know whether you have good backups or not.

If you are experiencing any of these problems, give us a call and we’ll get it sorted for you.

Service Desk

Friendly, responsive and qualified technicians ready to help you solve your IT issues remotely.

Onsite Technicians

Fast onsite support when you need it most to get your systems back up and running quickly.

Server Management

Proactive monitoring and management of your critical server infrastructure. Full backup and recovery management.

Cloud Management

Managing your Microsoft Office 365, Azure or virtual infrastructure.

Security

Continuous detection and mitigation of threats to keep your systems protected from cyber threats.

Device Management

Proactive deployment of software patching keeps your devices optimal and secure.

Network Management

Optimising your network to prevent bottlenecks and threats across your physical network.

Warranty Renewals

We keep your servers and infrastructure protected by maintaining ongoing warranties with equipment vendors.

Service Level Agreements

A range of service level agreements (SLA's) are available to meet your needs and exceed your expectations.

We also provide support for these healthcare software products

  • Healthlink
  • Mims Updates
  • ACC / Healthlink Digital Certificates
  • Best Practice
  • TXT2Remind
  • DrInfo
  • Health Network (SecureME & Healthlink)
  • Electronic Special Authorities
  • Healthstat
  • ConnectMed
  • KARO
  • Konnect

Exceptional customer service for all clients is our #1 priority

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